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Packages usually take 2 to 4 business days to be pulled and processed (no orders are processed or shipped on weekends or holidays). If you need your package sooner, options are available. At checkout, you can either apply a Rush Handling Fee or ship via UPS Next day, 2nd day or 3rd day. UPS Next, 2nd and 3rd day orders, if placed before 2:00pm PST or Rush orders placed before 11 A.M., PST, can usually ship the same day. Rush orders placed after 11 A.M., PST and UPS orders (requested to ship Next, 2nd or 3rd day) placed after 2:00pm PST will be shipped the following business day. USPS Express packages are usually processed the same day as ordered, but may be picked up the following day, depending on the schedule of the USPS mail carrier and when the order was received.
We accept PayPal, Visa, Master Card, Amex and Discover for payment. We do not ship any C.O.D. orders.
All shipping charges are extra and regular shipping charges apply to back orders. Please note, shipping charges calculated during the checkout process are estimated shipping charges only. We have worked very hard, carefully weighing each of our products to offer accurate shipping estimates but several factors can alter the shipping costs. New surcharges imposed by UPS have increased the cost of packages that are over 48” by $12.50. All packages are also possibly subject to additional shipping charges if the package is bulky but not necessarily heavy, therefore calculated by dimensional weight. In these cases, we have to increase the shipping, and the charges will be adjusted as necessary when your package is shipped. If you prefer your fabric to be rolled, instead of folded, and it is 48" or wider, please note that shipping costs may be higher than quoted. Please choose if you would like you fabric rolled or folded. If a quantity is more than 15 yards, fabrics may be rolled even if the fold option was checked. Some fabrics may be damaged by folding, if you select the fold option on these fabrics, shipping department will use their discretion. Shipping charges for heavy, bulky or multiple packages may be higher. If you request us to roll fabric and you have ordered other items, they may be shipped in a separate box which can add to the estimated shipping charges.
We charge $4.00 processing plus exact UPS or USPS costs on all product orders.
Sample orders are shipped via the chosen method and charged accordingly, but orders that have Samples only, are NOT subject to any processing fees. For orders that have both product and samples, processing is included.
UPS and USPS have regulations regarding shipping liquids. We cannot ship liquids over 2 oz. via US Priority Mail, UPS Next day, 2nd day or 3rd day. The ONLY method we can use for liquids is UPS ground. This means we are unable to supply Alaska, Hawaii or international locations with any liquid product.